Return policy


Return Policy



At SwissVauren, we strive to deliver only the finest quality watches. However, if you receive a product that is damaged, defective, or different from what you ordered, you are eligible for a return under the following conditions:


  • Return Window: Requests must be made within 7 days of receiving your order.
  • Proof Required: A clear unboxing video showing the issue (damage/incorrect item) must be provided.
  • Condition: The product must be unused, with all original packaging and tags intact.
  • Approval: Once verified, we will guide you through the return process.



Please note: Returns are not accepted for reasons such as change of mind, dislike of color, or personal preference.


For assistance with returns, contact our support team at :- helpswissvauren@gmail.com